Cancellation & Rescheduling Policy
Effective Date: 1st January 2025 (updated)
We completely understand that life can be unpredictable, and we want to be as flexible as possible while also respecting our time together.
1. If You Need to Cancel or Reschedule
A 24-hour notice allows us to offer your slot to someone else.
If you cancel less than 24 hours before your session, the full session fee may apply.
We don’t believe in penalizing emergencies; if something urgent comes up, just let us know.
2. No-Shows
If you miss a session without notice, we’ll check in on you.
If we don’t hear back, the session fee may still apply.
3. Cancellations by Us
If we need to reschedule, we’ll notify you as soon as possible and offer alternatives.
4. Refunds & Special Cases
Refunds aren’t typically provided for missed sessions, but we understand that life isn’t always black and white. If there’s a special case, let’s talk.
5. How to Reach Us
If you need to cancel or reschedule, just email or message us at [email addr.
We deeply appreciate your understanding and respect for these policies. More than anything, we want you to feel supported, valued, and empowered in this journey. 💛